Resolved -
This incident has been resolved.
Feb 20, 10:36 UTC
Update -
Platform performance remains healthy, and Compliance and Inventory data continue to converge as expected.
No regression has been detected. Some customers may still observe partial or delayed data while background processing completes.
We will provide further updates if necessary.
Feb 20, 01:05 UTC
Update -
Compliance and Inventory data continue to recover for the vast majority of customers.
Systems remain stable, and no regression has been detected. Some customers may still observe partial data or temporary inconsistencies while background processing completes and results converge.
We are actively monitoring the situation and will provide further updates if necessary.
Feb 19, 19:53 UTC
Update -
Compliance and Inventory data is recovering as expected.
We are actively monitoring the situation and will provide further updates if necessary.
Feb 19, 08:57 UTC
Update -
The previously deployed corrective fix continues to perform as expected, and we are observing policy, control, and requirement data recovering normally.
Systems remain stable, and we have not observed any signs of regression. Due to the normal scan lifecycle, Compliance and Inventory data will progressively converge as background processing completes.
We are actively monitoring the situation and will provide further updates if necessary.
Feb 19, 00:21 UTC
Monitoring -
A corrective fix was deployed earlier, and we are consistently observing policy and control data recovering as expected.
Systems remain stable, and we are actively monitoring to ensure consistency and sustained correctness of Compliance and Inventory data.
We will provide further updates if necessary.
Feb 18, 22:12 UTC
Update -
A corrective fix was deployed earlier, and we are consistently observing policy and control data recovering as expected.
Systems remain stable, and we are actively monitoring to ensure consistency and sustained correctness of Compliance and Inventory data.
We will provide further updates if necessary.
Feb 18, 21:57 UTC
Identified -
The issue has been identified and a fix is being implemented.
Feb 18, 09:40 UTC
Investigating -
The previously deployed fix did not work as expected. While data briefly corrected after new scans, subsequent sync cycles are causing policies and controls to be removed again.
We are actively investigating the issue.
Feb 18, 07:04 UTC
Monitoring -
We have deployed a fix to address the issue affecting Compliance and Inventory views, which could result in incorrect policy/control data being displayed.
The hotfix is now successfully deployed, and systems are stable. Because the fix does not immediately trigger a full data resynchronization, correct data is expected to progressively converge as background processing and subsequent scans complete.
We are actively monitoring recovery, and full consistency is expected within the next 24 hours.
We will provide further updates if needed.
Feb 17, 22:34 UTC